Shopping online can be exciting, but it comes with risks. You might wonder if giftfors.com is a legitimate store or just another scam.
This comprehensive review reveals the truth about giftfors.com based on real customer experiences, expert analysis, and factual evidence.
We examined hundreds of reviews, checked security measures, and analyzed the company’s business practices to give you a complete picture.
Key Takeaways
- Major red flags identified: The website has a very low trust score from multiple review platforms, with customers reporting undelivered orders, fake products, and poor customer service
- Customer complaints are widespread: Over 95% of reviews are negative, with customers calling it a scam and reporting they never received their orders or got completely different items
- BBB rating is F: The Better Business Bureau gave giftfors.com an F rating and the company is not accredited, with multiple unresolved complaints
- Refund process is problematic: Many customers report difficulty getting refunds, with the company offering only partial refunds or requiring expensive return shipping to China
- Payment security concerns: While the site accepts credit cards and PayPal, customers still struggle to get their money back even through these supposedly secure payment methods
What is Giftfors.com?
Giftfors.com presents itself as an online gift store selling various products including planners, calendars, home decor, and seasonal items. The website claims to offer unique gifts at discounted prices with money-back guarantees. However, the reality behind this online store tells a different story.
The company operates from China, which becomes apparent when customers try to return items. Most customers discover this only after problems arise. The website design looks professional at first glance, but deeper investigation reveals concerning patterns that match known scam websites.
The business model appears to focus on attracting customers with appealing product images and low prices. However, what customers receive often differs significantly from what they ordered. This bait and switch tactic is a common red flag in fraudulent online stores.
Trust Score and Expert Analysis
Multiple website analysis platforms have evaluated giftfors.com, and the results are concerning. ScamAdviser gives the website a very low trust score, stating they believe it may be a scam. The analysis found several red flags including matching characteristics with known scam sites.
The website has existed for about two years, which might seem legitimate. However, scammers often purchase older domains to appear more trustworthy. The low visitor count despite the website’s age suggests either poor marketing or customers actively avoiding the site after negative experiences.
Technical analysis reveals the site uses basic security measures like SSL certificates, but these are easily obtained and don’t guarantee legitimacy. The website’s hosting information shows it redirects through multiple servers, which can be a tactic to hide the true location and make it harder to pursue legal action.
Security experts note that the website’s technical setup overlaps with other sites flagged as scams. This pattern matching is a strong indicator that giftfors.com follows the same fraudulent playbook as other scam websites.
Customer Reviews and Complaints
The customer review landscape for giftfors.com is overwhelmingly negative. Trustpilot shows a rating of just 1.5 out of 5 stars, with most customers giving one-star reviews. The pattern of complaints is remarkably consistent across different review platforms.
Common complaints include orders never arriving, receiving completely different items, and poor customer service responses. One customer reported waiting months for an order that never came, while another received a damaged product and was offered only a 15% refund.
The most frequent complaint involves the bait and switch tactic. Customers order one item but receive something entirely different. For example, one customer ordered a planner but received a basic notebook. Another ordered Christmas cards and received only two individual cards instead of a set.
Customer service responses are often unhelpful and sometimes appear to be form letters with broken English. Many customers report that their emails go unanswered, and when they do receive responses, the solutions offered are inadequate or unreasonable.
Better Business Bureau Rating
The Better Business Bureau has given giftfors.com an F rating, which is the lowest possible rating. This rating reflects the company’s failure to meet BBB standards and respond to customer complaints appropriately.
The BBB profile shows that giftfors.com is not accredited and has failed to respond to multiple complaints. The organization has also requested that the company modify or discontinue certain advertising claims, including “sale” claims and “money-back guarantee” statements.
As of January 2025, the company has failed to respond to BBB requests for substantiation of their advertised claims. This non-response is a significant red flag, as legitimate businesses typically engage with the BBB to resolve issues and maintain their reputation.
The BBB notes that the company’s advertising practices may violate their code of advertising, particularly regarding sale duration claims and guarantee promises. This regulatory scrutiny adds another layer of concern about the company’s legitimacy.
Shipping and Delivery Issues
Shipping problems are among the most common complaints about giftfors.com. Many customers report never receiving their orders despite being charged for products. The tracking information provided is often unreliable or leads to non-existent tracking numbers.
When products do arrive, they often come weeks or months after the expected delivery date. This delay makes the items useless for their intended purpose, especially for time-sensitive gifts like Christmas presents or planners for the new year.
The company’s shipping policy states that customers must contact customer service within 90 days for logistics issues. However, customers report difficulty reaching customer service and receiving helpful responses. The 48-hour response time mentioned on their website is rarely met according to customer experiences.
Products ship from China, which customers often discover only when trying to return items. This international shipping origin explains some delays but also makes returns expensive and complicated for customers in other countries.
Product Quality Concerns
The quality of products received from giftfors.com is consistently poor according to customer reports. Items often look nothing like the advertised images, with customers describing products as “cheap crap” and “reproduction/fake” items.
One customer ordered what appeared to be a metal sculpture but received a flat piece of printed metal. Another customer ordered a planner with specific features but received a basic spiral notebook. These quality issues suggest the company uses misleading product images to attract customers.
The materials used appear to be low-quality, with customers reporting damaged items, incorrect colors, and poor craftsmanship. Several customers mentioned receiving items that were clearly different from original branded products, suggesting the company may be selling counterfeit or replica items.
Product packaging is also problematic, with customers reporting items arriving damaged due to poor packaging. The company’s handling of these quality issues is typically inadequate, offering only partial refunds or requiring expensive return shipping.
Return and Refund Policy
The return and refund process at giftfors.com is particularly problematic. The company’s money-back guarantee appears to be misleading, as many customers struggle to obtain full refunds even for undelivered or incorrect items.
When customers request returns, they’re often told they must pay for expensive shipping back to China. Return shipping costs can exceed $30-50, which is often more than the original purchase price. This makes returns financially unfeasible for most customers.
The company frequently offers only partial refunds (15-25%) instead of full refunds, even when they’ve sent the wrong item or failed to deliver. This practice violates consumer protection standards and the company’s own guarantee claims.
Even customers who follow the return process report difficulty getting their money back. The company often creates additional hurdles or delays the refund process, hoping customers will give up their claims.
Payment Security and Protection
While giftfors.com accepts credit cards and PayPal, customers still report difficulty getting their money back through these payment methods. This suggests the company may be using tactics to avoid chargebacks or may have arrangements that complicate the refund process.
PayPal users report mixed success with dispute resolution. Some customers eventually received refunds through PayPal’s buyer protection, but others found the process lengthy and frustrating. The company appears to fight disputes rather than resolve them quickly.
Credit card users should be aware that disputing charges can take months and may require extensive documentation. The company’s international status and complex business structure can make it harder for credit card companies to process disputes quickly.
Customers should avoid using debit cards or direct bank transfers with this website, as these payment methods offer less protection than credit cards or PayPal.
Red Flags and Warning Signs
Several red flags indicate that giftfors.com may not be a legitimate business. The website’s low trust score from multiple analysis platforms is a major warning sign that potential customers should not ignore.
The pattern of customer complaints is remarkably consistent across different review platforms. When hundreds of customers report the same issues, it suggests systemic problems rather than isolated incidents.
The company’s failure to respond to BBB complaints and requests for advertising substantiation shows a lack of commitment to customer service and regulatory compliance. Legitimate businesses typically engage with regulatory bodies to resolve issues.
The international shipping origin combined with poor customer service makes it difficult for customers to seek recourse when problems arise. This structure appears designed to make it hard for customers to get help or refunds.
Alternative Shopping Options
Instead of risking your money with giftfors.com, consider these safer alternatives for online gift shopping. Amazon, eBay, and other established retailers offer better customer protection and reliable delivery.
Major retailers like Target, Walmart, and Best Buy have robust return policies and customer service departments. These companies have physical locations where you can address problems in person if needed.
For unique gifts, consider Etsy sellers with good reviews or specialized gift websites with established reputations. Always check customer reviews and ratings before making purchases from unfamiliar websites.
Local gift shops and specialty stores often offer personalized service and the ability to see products before buying. This eliminates the risk of receiving incorrect or low-quality items.
How to Protect Yourself
To avoid falling victim to scam websites like giftfors.com, always research unfamiliar online stores before making purchases. Check multiple review platforms and look for patterns in customer complaints.
Use secure payment methods like credit cards or PayPal that offer buyer protection. Avoid debit cards, wire transfers, or other payment methods that don’t offer dispute resolution.
Read the fine print on return policies and shipping information. Be wary of websites that require expensive return shipping or offer only partial refunds for defective products.
Trust your instincts if something seems too good to be true. Extremely low prices or limited-time offers can be tactics used by scam websites to pressure quick purchasing decisions.
What to Do If You’ve Already Ordered
If you’ve already purchased from giftfors.com, contact your payment provider immediately to discuss your options. Credit card companies and PayPal have time limits for dispute resolution, so act quickly.
Document everything including order confirmations, email communications, and any products received. This documentation will be essential if you need to file a dispute or complaint.
Contact the company first to request a refund or resolution. Having a record of attempting to resolve the issue directly with the merchant strengthens your case with payment providers.
Consider filing complaints with the Better Business Bureau, your state’s consumer protection agency, or the Federal Trade Commission if you believe you’ve been defrauded.
Frequently Asked Questions
Is giftfors.com a legitimate website?
No, based on extensive customer reviews and expert analysis, giftfors.com appears to be a scam website with an F rating from the Better Business Bureau.
Why are there so many negative reviews?
The negative reviews consistently report undelivered orders, wrong items, poor quality products, and difficulty getting refunds, indicating systematic business problems.
Can I get my money back from giftfors.com?
Many customers struggle to get refunds, but you may have success through PayPal buyer protection or credit card disputes if you act quickly.
Are the products on giftfors.com real?
Customers report receiving items that look nothing like advertised images, with many describing products as cheap reproductions or completely different items.
How long does shipping take from giftfors.com?
Customers report waiting weeks or months for orders, with many items never arriving at all despite tracking information being provided.
